Frequently Asked Questions

Product query

  • What is a lotion candle / lotion wax melt? 

A lotion candle, in the context of skincare, is a unique combination of a scented candle and a moisturizing lotion. It is a multi-purpose product that serves both as a source of fragrance and a nourishing body lotion. When lit, the candle melts into a pool of warm, aromatic oil, which can be safely applied onto the skin. As the oil is rich in moisturizing ingredients, it helps to hydrate and soften the skin, leaving it feeling smooth and rejuvenated. The lotion candle offers a relaxing and indulgent experience, as the soothing scent fills the air while providing a luxurious moisturizing treatment for the body.

A wax melt refers to a small chunk of scented wax that is designed to be melted in a wax warmer or burner. These wax melts are made from a combination of wax and skin-nourishing ingredients, such as shea butter or coconut oil, which when melted, release a pleasant fragrance into the air. As the wax melts, it also transforms into a luxurious lotion that can be applied to the skin, leaving it moisturized and lightly scented. This innovative product combines the benefits of a scented candle with a moisturizing lotion, creating a unique and indulgent experience.

  • What is the different between a lotion candle normal candle?

A normal candle is typically made of wax and is used for providing light or fragrance. On the other hand, a lotion candle is a unique type of candle that not only emits a pleasant aroma but also melts into a nourishing lotion when burned.

  • What it the difference between a lotion candle and a normal lotion?

A lotion candle is a unique type of candle that doubles as a moisturizing lotion when melted. Unlike normal lotion, which is typically in liquid or cream form, a lotion candle is solid at room temperature and transforms into a warm, silky lotion when lit. The main difference between a lotion candle and regular lotion lies in their application methods and the sensory experience they provide.

  • Why should I use lotion candle? What are the benefits of a lotion candle?

Lotion candles are a great moisturiser for your dry skin. But why? Here is a list of all the reasons why you should use lotion candles:

  • It is made with all natural ingredients:
  • It is full of hydrating properties.
  • It is designed for full body use.
  • It sooths skin problems.
  • It is absorbed easier.
  • It does not leave any residue. 
  • It reduces the appearance of stretch marks.
  • It is great for massage.
  • It is great for tattoos.

You can find further information here.

  • How do I use lotion candles / wax melts?

We have a guide which explains how to use our lotion candles and wax melts, which you can find here. But if you still have some questions, please contact our team and we are more than happy to help you. 


Order query

  • How can I order your lotion candles and wax melts?

You can order our products on Etsy. You can go to our shop via this link

  • Can I change my order?

Changes in orders are not guaranteed due to quick processing times from our team. Please get in touch with us to request a change and we will do our best to help.

  • My order has arrived with an incorrect item. What should I do?

If you have received the incorrect item in your order, please contact us via email with the following images:

An image of all items received

A close up image of the incorrect item(s) received 

An image of the outer delivery box showing the label

  • What is your shipping policy?

We follow Etsy shipping policy. You can find it here

  • What is your return policy?

Unfortunately, we do not accept returns due to hygiene reasons. However, if your product is faulty and you would like to return it, please contact us with the product photos. You can find further information about our Returns Policy here

  • Where can I find your Terms of Service and Privacy Policy?

You can find our Terms of Service here and Privacy Policy here. Should you have further questions, please contact one of our team members at

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